Privacy Statement
Sunlite Mitre 10 respects your privacy and is committed to protecting your personal information.
Information we collect
When you use our website, contact us or place an online order, we may collect information including your:
* Name
* Email address
* Telephone number
* Billing and delivery address
* Order and transaction details
* Information included in an enquiry or contact form
Payment information may be collected and processed securely by our payment service provider. Sunlite Mitre 10 does not retain complete credit or debit card details.
How we use your information
We use your personal information to:
* Respond to enquiries and provide customer support
* Process, fulfil and manage online orders
* Communicate with you about your order
* Improve our website, services and customer experience
* Meet our legal, accounting and regulatory obligations
* Prevent fraud, misuse and security incidents
We will not sell your personal information.
Who may access your information
Access to personal information within Sunlite Mitre 10 is limited to authorised team members who require it to perform their duties.
We may also provide limited information to trusted service providers where necessary to operate our website or complete your order, including payment processors, technology providers and delivery partners. These providers may only use the information for the services they provide to us.
We may disclose information where required or permitted by law.
Protecting your information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
No online system is completely secure. You should take care when providing personal information over the internet.
Accessing or correcting your information
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
Privacy enquiries and complaints
For questions, access requests or privacy complaints, please contact:
Sunlite Mitre 10
Email: info@sunlitehardware.com.au
Telephone: 02 9388 9944
Address: 452 Oxford St Bondi Junction NSW 2022
We will review and respond to privacy concerns within a reasonable period.
Changes to this statement
We may update this Privacy Statement when our practices, services or legal obligations change. The current version will be published on our website.
Last updated: 29/07/26