What our customers are saying about us

Read the reviews left by our loyal and satisfied customers!

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J Page
in the last week
Excellent customer service and product range. Staff are attentive and make a genuine effort to assist with your hardware needs. They carry a large and diverse range of stock, definitely a go to store when you need an immediate hardware solution.
Edie Mather
a week ago
Fantastic. Staff are very knowledgeable, efficient and helpful in store and on the phone. Great range of products. They always have exactly what I need. Very glad to have this store locally, saves me from the time and stress of driving out to Alexandria.
prashamsha shrestha
2 weeks ago
5 stars for the service your staffs have been providing. Most of them are always so enthusiastic to help with whatever they can but on my last visit one of your staff totally ignored me and walked the other way when I tried calling him. That kid seemed like he did not wanna make any conversation.
2 weeks ago
Super lovely staff and owners - I go here for all my hardware needs and they're just amazing!
Noside 29
3 weeks ago
During the time of COVID-19, need some keys cut, it was quick, very convenient.
Elle C
a month ago
Warwick is such a kind, friendly and knowledgeable person. He always goes the extra mile to give us great advice and is always so caring towards customers. Thank you Warwick for helping us novices so much every time we come in!
Sharon Fawell
2 months ago
I called in on my lunch break. They didn’t have what I went in for but offered to walk down to another store and bring it back for me to pick up later in the day. Outstanding service!!
Frost Icious
2 months ago
So glad I went here for a screwdriver set instead of Kmart or Officeworks. Incredible service and prices. Will definitely come back.
Stephen Sander
2 months ago
This is an excellent store, with awesome, friendly staff extraordinaire who are just helpful above and beyond.

Amy comes immediately to mind for the always happy, with a smile service!

I never ever go to any other hardware store. Why would I?! Why would you?!
David Bowron
3 months ago
fantastic location on King Street Newtown. friendly and helpful staff. vast arrange of hardware and assorted goods. why not pop in and then go for a coffee at the many nearby coffee joints
Merike Nurmsalu
3 months ago
I had a really good experience. I was after a few bits and pieces to do some maintenance around the house, and Warwick was very kind and helpful pointing me in the right direction and even giving great advice on what to buy to get the best results. Would definitely go back again!
Fernando Szczepaniak
5 months ago
The range is ok and the service is ok; when you can get it.
Pranay H
5 months ago
Staff here is quite good and friendly.. Loved the place..solagard and wattyl paints which you get here is very reliable and nice... I would prefer wattyl and solagard paint over Dulux anytime..
Don Gunawan
6 months ago
Very handy location between office & home. Staff are approachable and friendly, know their products and very helpful often providing handy advice.
GemFright Plays
9 months ago
I had such a warm welcome when I entered the store. The design makes me feel warm and welcome. I came in to fix my skateboard because my trucks fell off. The service was beyond amazing and they helped fix it. It is my first option for supply’s. after all my service was amazing!
Toby Rusanow
9 months ago
Great service! Organised very well so I could find the right items easily! Went in to buy a cordless drill for Father’s Day and was very impressed! Would come back!
Benson Fung
a year ago
Super helpful and friendly staff. The store is way bigger than it looks. They have a good range of products and I'm impressed by their screws and bolts section, so much variety.
Gremon Jay
2 years ago
If you live in the CBD, this is the place to get your DIY stuff. Convenient.

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