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What our customers are saying about us

Read the reviews left by our loyal and satisfied customers!

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mary morton
in the last week
Isaac went above and beyond with his service for me when I was in a time sensitive issue. I am extremely grateful. Thank you very much!
Tim James
a week ago
Upon entry I was greeted and directed exactly where I needed to go as well as offered staff assistant. Daniel came to the rescue and went so far above and beyond. The store was stocked to perfection with everything renter in crisis could need. Thank you team, will definitely be back!
Michael Evtushenko
2 weeks ago
If you're a someone who has always been hesitant to buy a cordless drill set because you don't know enough about bits and drills then ask Morinda to help you out
Claude Ivery
2 weeks ago
Just popped in store today and was helped by Liam - they were super helpful and friendly thanks so much for the direction !
Lachlan Forrest
3 weeks ago
Unfortunately didn't have what I was after but was made up for in great measure by the customer service representatives being the most friendly and helpful I've encountered of any store in years.
Cecilia Cabal
4 weeks ago
Filipe has an excellent customer service. He is very helpful and knowledgeable. He deserves to be recognized with his great passion serving customers. He is the reason why we always come back to Mitre 10.
Mark Butler
a month ago
Helpful staff and good range. Some good specials but hard to beat Bunnings on everyday prices.
Ash Geros
a month ago
Wonderful! Great product range I found everything I needed there, & the staff are friendly, knowledgeable & incredibly helpful. It's like a really cool little county store in the middle of the CBD. Would I go there again? 100% I would
Vanessa
2 months ago
Excellent customer service.
You get proper advice on what products you need.
Sean in paint is particularly good and very helpful with colour matching.
Narelle Smith
2 months ago
Looking for staples for my staple gun, Justin (mngr) offered me alternatives- kind and helpful yet again. Always supporting local Mitre 10 at BJ
Debanjan Basu
2 months ago
Went there to have a key cut just after work. It's a great place, and specially the staff... Rent was extremely helpful and within 2 minutes the key was ready. Not only great speed, but worked like a charm the first time. Would strongly advice the place 👍. Keep up the great work all.
Pierre E
3 months ago
Great store though was expecting being the only hardware in heart of city to stock it all but was prob just low on stock.
Oliver Enke
3 months ago
Wide range and friendly, knowledgeable staff. Great customer service. Thanks.
Jennifer Le
3 months ago
Sean was so helpful, gave me advice on the bathroom fittings I needed, talked me through what to do, showed me how to apply the plumbing tape, and honestly, did most of the pre work. Great service and incredibly knowledgeable 😊
Thank you!
Dominic Gibson
4 months ago
They had the large blue bucket & Mop I wanted. But I stuffed up my directions and walked around in circles. My right in-step is still injured 13 days later!
T Foxon
4 months ago
Was helped by an Asian woman on Monday. Wasn’t exactly sure what I needed so I described it to her, she helped me find exactly what I was looking for and allowed me to test out the items for the correct sizing. Extremely helpful shop assistant
Horton Qiao
5 months ago
Visited a while ago, a Black male staff member (forgot his name) provided excellent assistance selecting the correct paint. He was knowledgeable, patient, and professional. Much appreciated.
Rob McJannett
9 months ago
Sunlite Mitre 10 on York St has top-notch service! The staff juggled customers and calls while still helping me find a screwdriver. Super helpful and efficient—just wish my suitcase was as reliable!
Walid Shaban
a year ago
I have always been a great fan of handy small hardware stores because you dont waste time going around for daily practical stuff. This one on Pitt Street has a personal touch that makes it easy to find what you want and even new ideas you never thought of. The manager is very helpful.
Marko Smith
a year ago
Always good feeling to return this shop. Warm and really friendly employess inside.
Even the came to you to ask. Wonderful service.
Great job!

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