What our customers are saying about us

Read the reviews left by our loyal and satisfied customers!

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Harley Cremer
a week ago
A lovely experience.
Staff put themselves out to assist.
They listened to my needs and assisted me.
I couldn't praise them enough.
Keep the good work going!
Laura Zeljeznjak
2 weeks ago
I had the best experience with Oscar when I went last week. So polite, very helpful and all with the most positive attitude. Would go back again just to see Oscar.
David Buckingham
3 weeks ago
Very good, staff member helpful, knew where to find the products I wanted, shop layout was good, will return again
Anthony Carr
a month ago
Staff are helpful, not a big store and that includes down stairs. They do have the every day items.
David Phillis
a month ago
Looks like a chemist from the front, but very helpful staff.
David Smith
2 months ago
A big shout-out to the team at Sunlite Mitre 10 Newtown, especially Liam.
Friendly, helpful, personable customer service...reminded me of the type of hardware store I used to go to as a kid in NZ.
These guys will be able to find a solution to all your hardware needs.
Olym Li
3 months ago
Bought some painting from the store! The service here is way much more helpful and friendly than Bunnings! Never paint my wall before, the staff helped me with a kit and basically taught me step by step! The store is small but has everything that I need! Highly recommended
Ian Jaggard
3 months ago
Very friendly and helpful staff. Great range of items for the odd jobs around the house. Highly recommended
Tess Brasington
3 months ago
What wonderful customer service. They assisted me so well I felt like I was a VIP in a 7 star hotel
Edie Mather
3 months ago
Fantastic. Staff are very knowledgeable, efficient and helpful in store and on the phone. Great range of products. They always have exactly what I need. Very glad to have this store locally, saves me from the time and stress of driving out to Alexandria.
prashamsha shrestha
4 months ago
5 stars for the service your staffs have been providing. Most of them are always so enthusiastic to help with whatever they can but on my last visit one of your staff totally ignored me and walked the other way when I tried calling him. That kid seemed like he did not wanna make any conversation.
Stephen Sander
6 months ago
This is an excellent store, with awesome, friendly staff extraordinaire who are just helpful above and beyond.

Amy comes immediately to mind for the always happy, with a smile service!

I never ever go to any other hardware store. Why would I?! Why would you?!
Fernando Szczepaniak
9 months ago
The range is ok and the service is ok; when you can get it.
Pranay H
9 months ago
Staff here is quite good and friendly.. Loved the place..solagard and wattyl paints which you get here is very reliable and nice... I would prefer wattyl and solagard paint over Dulux anytime..
Ryan Holmes
a year ago
Have purchased many items at Bondi Junction Mitre 10 and always been satisfied with the result. In an age where chivalry and customer service are dead - it certainly lives on at Mitre 10 BJ - the last bastion of service with a smile 🙂
Benson Fung
2 years ago
Super helpful and friendly staff. The store is way bigger than it looks. They have a good range of products and I'm impressed by their screws and bolts section, so much variety.

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