What our customers are saying about us

Read the reviews left by our loyal and satisfied customers!

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Ivan Cunningham
in the last week
I called ahead as a major hardware store didn't have what I required.
Upon my arrival the Sales person had all the items out with choices and was prepared to assist. Great Customer Service from Brendan
Andy Nguyen
in the last week
Justin - the store manager is really care for his store, he rectified and solved problem quickly and keeps customers informed with the solutions.

Please keep up momentum and make Mitre 10 to be the most preferable places to shop , not only quality products but the excellent service too , Justin
Mystery Shopper
in the last week
I've observed this store and one of there other stores and I have to say I'm extremely impressed on how the Sunlite chain of Mitre 10 Stores look after the presentation and Merchandising. All there staff are extremely knowledgeable with exceptional customer service skills.
David M
in the last week
Soula went out of her way to advise and assist with a product question. Fantastic service, 5 stars!
Shaun Arundell
a week ago
I live in newtown and go to mitre 10 almost every week. Staff are alway helpful.
Silent K
a week ago
Good service and friendly staff. Light years from the old store with it’s horrible old blokes not helping you. Good range of products now too. And a year later? Even better. A great spot. Terrific staff. Helpful and nice. Better than Bunnings! Improving in the plants offered too.
Patrisha Marie Hudson
a week ago
The staff here have a great knowledge of their products, prices are very competitive & they are extremely helpful, they obviously care about customer satisfaction ✌️
Josh Fusion Locksmiths Managing Director
2 weeks ago
Had exactly what I needed and had it waiting for me at the counter when I arrived. Great service Guys!
Sean Dunne
2 weeks ago
Staff super helpful and easy to find what you need - perfect for my lunchtime DIY help!
Diana Redgwell
a month ago
Could find exactly what I needed unlike mitre10 in marrickville
Sophie Sinkinson
a month ago
Huge thank you to Evo, Deborah and Ang for being so knowledgable and friendly when helping me purchase my small Vegepod and advising me on the best potting mix. Such a pleasant experience and can’t wait to pop back in to purchase some more seeds for it!
E L Pereira
a month ago
Good place to shop for tools and most importantly experienced staff to advise you when ask, true blue service
Sandi Joelson
2 months ago
Newtown staff are always helpful, polite and friendly. The staff have very good product knowledge. The opening hours are great, which facilitates emergency purchases. I'm so happy that Mitre 10 is back in Newtown.
z3173054
3 months ago
Real friendly team at mitre 10 newtown.
I ordered a fire pit online for click and collect, and Ross was amazing in helping me carry this to the car (this was 25kg!).
Petey was lovely at the cash registers.
Overall, I was very happy with my visit and will definitely come back.
Dean Thomas
3 months ago
What a great hardware store in the heart of the city, needed to get a particular drill bit and staff where incredibly knowledgeable and helpful in and out in 5 min but could have spent longer there.
Sean Brennan
3 months ago
Great service. Made sure I didn’t overbuy. Knowledgeable and just helped me get in and out of the store quickly and with what I needed, nothing more. Super impressed by the staff— great attitudes too.
Anthony Watts
3 months ago
What we wanted st a price we wanted to pay and found by a helpful staff member...what else could one want?
Adrian Chew
3 months ago
My favourite to go place to shop for electrical goods. Always friendly and catering your needs the staff well deserve five stars!

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