What our customers are saying about us

Read the reviews left by our loyal and satisfied customers!

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in the last week
Impeccable service and products. helpful and so efficient.
A very happy and productive shopping experience.
Kathleen M Dalton
a week ago
GREAT staff. REALLY helpfull.
very handsome young gentleman that helped me.
could hold a conversation &. have a joke. I'm now a hardware expert. thanks guys. keep up the great helpfull advice.
Bruce Greig
a week ago
Pleasant, helpful, good stock for a smaller hardware store
anthony carroll
2 weeks ago
A beautiful gentleman served me and gave me VIP service & advice.
Thanks so much to your team at Mitra 10 you guys are definitely a 10/10 in every way.

Cheers Harries ๐Ÿ™Œ๐Ÿ™Œ๐Ÿ™Œ๐Ÿ™Œ
benny zheng
3 weeks ago
Allways has what i need - very happy with this hardware store
Birch Lang & Company
a month ago
Warwick is a paint specialist and he is very knowledgeable and extremely helpful so his advice is accurate and sound.
Sandi Hill
a month ago
Always very happy to offer assistance. Also happy to let you be.
a month ago
All the staff here are amazing! Iโ€™ve been renovating a bathroom and theyโ€™ve gone above and beyond answering all my questions and giving me advice all the way through the process. Highly recommend this store to anyone in the city who needs hardware supplies! Thanks guys ๐Ÿ˜Š
Muliany Ciputra
2 months ago
Staff members always friendly and helpful. Never disappointed with their customer service
2 months ago
Great shop for needing some tools. A bit more expensive than Bunnings, but had all the tools I was looking for. Staff was very helpful. Will definitely shop there again.
Ivan Cunningham
2 months ago
I called ahead as a major hardware store didn't have what I required.
Upon my arrival the Sales person had all the items out with choices and was prepared to assist. Great Customer Service from Brendan
Andy Nguyen
2 months ago
Justin - the store manager is really care for his store, he rectified and solved problem quickly and keeps customers informed with the solutions.

Please keep up momentum and make Mitre 10 to be the most preferable places to shop , not only quality products but the excellent service too , Justin
Mystery Shopper
3 months ago
I've observed this store and one of there other stores and I have to say I'm extremely impressed on how the Sunlite chain of Mitre 10 Stores look after the presentation and Merchandising. All there staff are extremely knowledgeable with exceptional customer service skills.
David M
3 months ago
Soula went out of her way to advise and assist with a product question. Fantastic service, 5 stars!
Patrisha Marie Hudson
3 months ago
The staff here have a great knowledge of their products, prices are very competitive & they are extremely helpful, they obviously care about customer satisfaction โœŒ๏ธ
Sean Dunne
3 months ago
Staff super helpful and easy to find what you need - perfect for my lunchtime DIY help!
Sandi Joelson
5 months ago
Newtown staff are always helpful, polite and friendly. The staff have very good product knowledge. The opening hours are great, which facilitates emergency purchases. I'm so happy that Mitre 10 is back in Newtown.
Paul McLaughlin
6 months ago
Great Hardware store in the CBD. Very friendly and helpful staff.
Adrian Chew
6 months ago
My favourite to go place to shop for electrical goods. Always friendly and catering your needs the staff well deserve five stars!

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