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What our customers are saying about us

Read the reviews left by our loyal and satisfied customers!

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Josephine Wenas
a week ago
I just wanna say thank you for the whole staff. Sam, Soula and Filipe are great. They helped me out to assemble my fan that I was having difficult and they helped me with sort of products I needed too. What a fantastic experience ! Lovely !
Gabriella Bagdy
a week ago
Always great service and taking care of the customer in local area
Customer service very friendly and helpful
Including staff who are trained and knowledgeable about products and pricing
Neal Bedford
3 weeks ago
Great service and awesome staff. Helped me choose the right product (not the most expensive or own brand like other places try to push). Good knowledge and trusted advice 👍
kindle2468
4 weeks ago
Love the Paddington shop. Extremely close to home, and the staff are always so helpful. Surprisingly well equipped for what feels like a pretty small shop. Great experience every time I visit.
Naomi Henn
a month ago
Sean was amazing, really helpful, and switched on. Highly recommend. Sign up for a membership too - better prices than Bunnings and way better service. Ask for Sean!!
Robert
a month ago
Great hardware store with all the essentials and very reasonably priced. The staff are super friendly and always willing to help. I’ve been shopping at Sunlite stores for years because they are so well managed and very visit is a breeze.
Guillaume Dumont Ciampini
a month ago
Always the best customer service: helpful, warm and willing to help. A very loyal customer here!
Lian Loke
a month ago
The person who served me was very helpful and friendly, with expert knowledge on the topic of what products to use to restore old cane/wood furniture. He looked up the store inventory, and even did a google search when the item I wanted was not part of their inventory. Thank you :)
Lou Campbell
a month ago
Always enjoy shopping at Mitre 10. Helpful staff, pretty good range considering size of stores. Rewards points more than make up for slightly higher prices. Such a breeze compared to trawling through the ghostland that is Bunnings.
Dave Kennedy
2 months ago
The Mitre 10 York Street store has always been our 'go to' for small handyman items. It's super neat and tidy, carries a great range of stock... and, most importantly, the staff are super nice and helpful.

Always great to grab a coffee before or after visiting the store too!
Kaye Green
2 months ago
Great shop, friendly helpful and knowledgeable staff. Extensive range of products. Can’t fault them. 100%
Fiona Byrne
2 months ago
Always a great experience at this store, whether you know exactly what you need or you're looking for advice. Their team always makes it a positive experience.
Melissa Underwood
3 months ago
Excellent customer service. Was greeted at the door and shown all of the products I needed on my list! Will definitely shop here again!
Steena
3 months ago
Staff were helpful and we found everything we were looking for - even wooden coat hangers which we weren’t expecting to find there!

Prices were surprisingly good, and even better with the membership.

Super happy to have stopped in and will definitely do so again.
mary morton
4 months ago
Isaac went above and beyond with his service for me when I was in a time sensitive issue. I am extremely grateful. Thank you very much!
Tim James
4 months ago
Upon entry I was greeted and directed exactly where I needed to go as well as offered staff assistant. Daniel came to the rescue and went so far above and beyond. The store was stocked to perfection with everything renter in crisis could need. Thank you team, will definitely be back!
Cecilia Cabal
5 months ago
Filipe has an excellent customer service. He is very helpful and knowledgeable. He deserves to be recognized with his great passion serving customers. He is the reason why we always come back to Mitre 10.
Ash Geros
6 months ago
Wonderful! Great product range I found everything I needed there, & the staff are friendly, knowledgeable & incredibly helpful. It's like a really cool little county store in the middle of the CBD. Would I go there again? 100% I would
Debanjan Basu
6 months ago
Went there to have a key cut just after work. It's a great place, and specially the staff... Rent was extremely helpful and within 2 minutes the key was ready. Not only great speed, but worked like a charm the first time. Would strongly advice the place 👍. Keep up the great work all.

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